We understand that sometimes things don't work out and you may need to return a product. That's why we've made our returns process quick and easy for you. Simply follow the prompts to select the item you wish to return, choose your return reason, and generate your prepaid shipping label. Once your item is received and processed, we'll issue your refund. If you have any questions or concerns, our support team is here to help. Thank you for shopping with the Duolingo Store!

 

Note: For US returns only. International orders, please contact us.